Understand the operation
Requirements gathered directly from customs and cargo users — not assumptions.
andre@systems:~$ profile --summary
Andre Kusuma Anwar
Backend & Fullstack Developer · Tangerang, IndonesiaI understand operations, analyze requirements, and build reliable systems.
Nine years turning customs, cargo, and logistics operations into production-ready software — from requirement gathering to database design, API delivery, testing, and post-release support.
- 9+ YEARS
- EXPERIENCE
- END-TO-END
- DELIVERY
- PRODUCTION
- SYSTEMS
Open to remote
andre@systems:~$ cat about.md
~/aboutFrom help desk to production owner.
My career grew through three layers — user support, system administration, and development. That means I see software from every angle: what the user needs, what the database demands, and what production requires. Today I work primarily with PHP and MySQL while expanding my backend toolkit with Node.js, TypeScript, Express, and NestJS through personal projects.
I sit between the operations team and the codebase — gathering requirements, mapping workflows, writing the specifications, then building, testing, and shipping the solution myself.
Translate & specify
Convert vague business complaints into clear system specifications, gap analysis, and acceptance criteria.
Build & validate
Hands-on delivery with PHP, MySQL, and JavaScript — then test, coordinate UAT, and verify the fix solves the real problem.
andre@systems:~$ journalctl -u career
~/experienceNine years, three perspectives.
2023 — NOW
Web Programmer (Fullstack)
PT Segara Artha Investama · ATT Group
Develop and maintain CIAS and TPS Online for customs clearance and cargo operations across internal units and external logistics clients.
- Gather and analyze requirements with operational users — workflows, edge cases, regulatory constraints
- Translate business processes into system specifications, database designs, and technical plans
- Deliver end-to-end: backend, frontend, database, REST API integration, and UI without disrupting active clearance operations
- Coordinate testing, user validation, deployment, and production defect investigation on regulated workflows where failed submissions halt shipments
2019 — 2023
System Administrator
Global Trade Logistics Network
Maintained business-critical servers, MySQL databases, and operational systems supporting daily logistics workflows.
- Investigated recurring incidents by combining user reports with database evidence to find root causes
- Recovered corrupted records and performed data repair without disrupting active operations
- Monitored system availability, documented findings, and coordinated lasting technical improvements
2017 — 2019
IT Support
Global Trade Logistics Network
Supported operational users by translating non-technical issue reports into clear, actionable technical findings.
- Gathered detailed issue context, reproduced problems, and bridged communication between users and developers
- Identified recurring failure patterns and escalated them before they became critical incidents
- Verified that delivered fixes actually resolved the original operational problem
andre@systems:~$ cat skills.txt
~/capabilitiesTechnical depth. Business context.
Business & Process Analysis
Requirement gathering, workflow mapping, gap analysis, acceptance criteria, documentation.
Backend & Fullstack Development
PHP, CodeIgniter, Laravel, MySQL, JavaScript, HTML/CSS, REST API, Docker, plus Node.js/TypeScript (personal projects).
Testing & Validation
Functional testing, UAT coordination, defect analysis, user verification, edge-case handling.
Production & Reliability
Root-cause analysis, data recovery, MySQL optimization, monitoring, production support, Hermes Agent, and AI-assisted workflows.
andre@systems:~$ ls -la projects/
~/projectsSystems shaped by real work.
Click a project to see context, problem, approach, and technology.
CIAS
Customs clearance · Production
TPS Online
Cargo operations · External clients
API JNE Tracking
Shipment monitoring · API integration
Company Profile
Corporate presence · Responsive
andre@systems:~$ open contact.channel
~/contactHave a system to improve?
Open to full-time remote roles — backend, fullstack, system analysis, or technical delivery. Let's talk about how I can help your team turn complex operations into reliable systems.